Last updated: 26 September 2026

Where we deliver

We currently deliver to addresses in the United Kingdom only.

Delivery costs

Delivery options and costs are shown at checkout before you pay. Orders over £100 qualify for free standard UK delivery (unless stated otherwise at checkout).

Processing times

Orders are usually processed and dispatched within 5 working days (Monday to Friday, excluding UK bank holidays). Estimated delivery times shown at checkout run from dispatch, not from when the order is placed.

Pre-orders

Pre-order items show an estimated dispatch date on the product page. If you order pre-order and in-stock items together, we may send them separately or together when the pre-order item arrives – we will tell you which applies. You can cancel a pre-order at any time before it is dispatched for a full refund.

Delivery times are estimates

Delivery times are estimates and are not guaranteed unless we say so. Unless we agree a different time with you, we will deliver without undue delay and no later than 30 days after your order is accepted. If we cannot do this, we will contact you and you may cancel your order and receive a full refund.

Tracking

Where available, you will receive a tracking link by email once your order has been dispatched.

Responsibility for your goods

Goods are our responsibility until they are delivered to you, or to a person or safe place you have nominated. Ownership of the goods passes to you when we have received payment in full.

Late, lost or damaged parcels

If your parcel is late, lost or arrives damaged, please contact us at andromedanailsupply@gmail.com as soon as you can and we will put it right. Photos of any damage help us resolve things quickly.

Your statutory rights

This policy does not affect your statutory rights. If you are a consumer, you have a 14-day right to cancel most orders – see our Returns & Refund Policy for details.

Andromeda Nail Supply LTD, Unit 56 Bizspace Wembley, 284 Water Road, Wembley, HA0 1HX. Company no. 17374131. VAT no. 526623589.